About Us

Product Facts and Safe Use

As part of the service commitment made by rtic, customers should review the relevant listing and use the product consistently with its stated instructions; as a related safeguard, each live product page is the source for verified dimensions, materials, care directions, capacity, and safety notices.

Our Customer Commitment

Under this policy at rtic, the store emphasizes accurate listings, secure checkout, transparent delivery expectations, and responsive post-purchase support; where relevant, customers receive free standard U.S. delivery, tracking, 30-day voluntary returns and exchanges, plus merchant-funded approved return freight.

What the Store Offers

For practical purposes when ordering from rtic, the product assortment covers hard-sided, wheeled, personal, backpack, and soft coolers, insulated tumblers, drinkware, and jugs, outdoor carry and insulated bag options for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use; as a related safeguard, these products support cold storage, beverage transport, outdoor recreation, travel, and everyday carrying needs according to each product listing.

Business Contact Record

As part of the service commitment made by rtic, telephone support is available through 512-235-3620; customer correspondence may be sent to support@campcoldkit.shop; for completeness, this website is operated for customers by rtic; for completeness, the physical business address and default return address is 564 Ashton Ln, Paris, Texas, 75462, United States.